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Level 1
posted Mar 22, 2025 1:26:35 PM

Never given license code

I'm in a circle. Intuit lets me completely download and install TurboTax 2024 Deluxe for Desktop, but never prompts me to pay or gives me a license code. So obviously I can't launch TurboTax without a license code. Everything I see online says to log into my Intuit account, which I have done, but there is nothing in my account showing that I own TurboTax 2024. Please help. I just need the license code for the product I have already been able to install. Thanks.

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1 Best answer
Level 15
Mar 22, 2025 1:31:44 PM

If you haven’t paid or bought the License Code yet sounds like you want to buy the Desktop program?  You can buy the Desktop Download program at

TurboTax® Desktop 2023-2024 | Tax Software Download

4 Replies
Level 15
Mar 22, 2025 1:29:01 PM

Where did you purchase the TurboTax desktop edition for tax year 2024?

 

See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license-code/L4GHDgGpr_US_en_US?uid=m8knw90s

Level 1
Mar 22, 2025 1:30:35 PM

I didn't purchase it. That's the problem (I think). I isntalled it from the Intuit website and let me go through the entire process, including signing the licensing agreement, but never prompted me for payment or gave me a license code.

Level 15
Mar 22, 2025 1:31:44 PM

If you haven’t paid or bought the License Code yet sounds like you want to buy the Desktop program?  You can buy the Desktop Download program at

TurboTax® Desktop 2023-2024 | Tax Software Download

Level 1
Mar 22, 2025 3:41:31 PM

That worked. Thanks. Five times I had downloaded it from elsewhere on the internet and it let me install the software without paying or getting a license code. Appreciate your help.