Turbo Tax has many different numbers to ensure you get connected to the TurboTax expert who is best suited for your particular question.
If you need help from a TurboTax expert, https://support.turbotax.intuit.com/contact/, ask your question, and click Submit. On the next page, choose the Call option and follow the instructions.
You'll then get a toll-free number to a TurboTax expert who is specially-trained to handle your particular question.
It is not safe to post your email address on this public forum.
Turbo Tax has many different numbers to ensure you get connected to the TurboTax expert who is best suited for your particular question.
If you need help from a TurboTax expert, https://support.turbotax.intuit.com/contact/, ask your question, and click Submit. On the next page, choose the Call option and follow the instructions.
You'll then get a toll-free number to a TurboTax expert who is specially-trained to handle your particular question.
You will need to contact TurboTax support for help to get a downloaded version to replace your lost CD.
Please see the contact us link in the following TurboTax article to get started: How do I get a replacement for a lost or damaged TurboTax CD?
I'm in the same situation but bought my CD at CostCo. Intuit says they have no record of my purchase (despite me having the e-file confirmation email with link to their website with the e-file activity) and that I need to buy a new copy. Curious if you ran into a similar situation or if Intuit looked-up your license key so you could download/install for no additional cost?