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New Member
posted Jun 22, 2020 8:00:20 PM

Need help to fill out a refund request form

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3 Replies
Expert Alumni
Jun 23, 2020 7:15:30 AM

Who are you requesting a refund from?

New Member
Jun 25, 2020 7:39:43 AM

I did used the wrong TurboTax software, since we have closed our business in 2018. I don't need the Self-employed software program. I should have used the TurboTax Deluxe. I have filed my taxes online and when I did try to fill out the request refund form there is some the required field I could not answer, for example the license # and so on. I would appreciate it if I could get some assistance. Thank you. 

Expert Alumni
Jun 25, 2020 8:30:57 PM

Take a look at the following TurboTax article for information about how to contact us by phone for help to resolve billing issues:  

 

What is the TurboTax phone number?

 

 

@d88santiago