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New Member
posted Mar 4, 2026 2:58:27 PM

Need help on file tax online version with a Desktop license code

Hello all,

 

I purchased the Desktop version TT Premium at Costco, and I didn't pay attention to the Windows 11 requirement. I was able to file the first-person tax after I installed the TT 2025 on my computer, and then it transferred me to the online version; everything worked out fine. However, when I try to file for the second person, I try to re-open the TT2025, it still bring my to the account for the first person, i googled and it said i need a seperate account for a different tax file, so I create a seperate account but when i try to re-open the TT2025, it still stay on the first account. 

 

So my question is how can I log in to a different account or file a separate tax under one license code via online since my laptop is Windows 10.

 

Thank you

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1 Replies
Level 11
Mar 4, 2026 5:12:10 PM

Unlike Desktop, Online is only good for 1 return (Fed+State) per account so if you're meaning you used the offer to use your Desktop license to pay for Online, that won't work for a 2nd return.  You would need to set up a different account and yes unfortunately that will be additional cost depending what version of Online you need.