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Level 2
posted Aug 9, 2023 9:42:41 AM

Native Support for New Macs

Last I heard, TurboTax does *not* natively support Apple Silicon Macs, the *only* kind they now sell.   No, I don't want to download Rosetta.   I remember seeing a System Requirements page that listed Intel Mac as a requirement, but don't see that here:  https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements.   Does anyone know if they've addressed the issue for new Macs?

0 8 998
8 Replies
Level 15
Aug 9, 2023 10:13:27 AM

The current year program (2022) runs just fine on my M1 iMac. 

Level 2
Dec 29, 2023 12:50:32 PM

I don't want to install Rosetta, which was required for TT 2022.   Maybe they came out with an update addressing that.   A sure-fire way to see if they support the Apple Silicon architecture is to find the Turbotax app and executable, and in a Terminal window run the 'file' utility on it, looking to see if it supports the 'arm64' architecture.  For instance, this command demonstrates that Quicken supports both 'arm64' and 'x86_64' (Intel 64 bit chips):

> file /Applications/Quicken.app/Contents/MacOS/Quicken
/Applications/Quicken.app/Contents/MacOS/Quicken: Mach-O universal binary with 2 architectures: [x86_64:Mach-O 64-bit executable x86_64] [arm64:Mach-O 64-bit executable arm64]
/Applications/Quicken.app/Contents/MacOS/Quicken (for architecture x86_64): Mach-O 64-bit executable x86_64
/Applications/Quicken.app/Contents/MacOS/Quicken (for architecture

arm64

:( Mach-O 64-bit executable

arm64

I'm thinking if the Quicken folks can figure it out the TurboTax developers should be able to do it, but the System Requirements statement isn't explicit about that.

 

Level 15
Dec 29, 2023 12:54:35 PM
Level 2
Nov 27, 2024 8:42:44 PM

I have seen their statement, but it's not explicit about native Apple Silicon support.   I bought the earlier version based upon their incomplete specification and didn't use it, and couldn't return it.  

 

Not going to buy TT 2024 unless/until I hear that they've addressed  this issue.   This page suggests there is no change:  https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-system-requirements-turbotax-mac-software/L5ar0Busw_US_en_US

Level 2
Jan 23, 2025 12:10:00 PM

bought and downloaded it... wants to install Rosetta... still. When is this going to be changed? Of course now I can't use it unless I want to install Rosetta... which I do not. And I cannot return it... This is not right.

Level 2
Jan 23, 2025 12:10:35 PM

most likely you had/have installed Rosetta previously.

Expert Alumni
Jan 27, 2025 11:21:07 AM

It depends. If you do not wish to install Rosetta you may wish to use a different device or method.

 

  1. TurboTax Online: If TurboTax for Mac isn’t working well on your Apple Silicon machine, you could try using the TurboTax Online version via a browser. This runs entirely in the cloud and doesn’t depend on the Mac’s architecture, so it's a potential workaround. 
  2. Use a Virtual Machine or Parallels: Another workaround is to run Windows on your Mac using Parallels (or a similar tool) and use the Windows version of TurboTax. While this may be a little more complicated, it could give you access to the version of TurboTax you need without relying on Rosetta.

 

 

Level 2
Apr 2, 2025 5:06:34 AM

another way to determine whether TT ( or any other app) runs natively on Apple silicon is to look at the info in the About This Mac >More Info >General >System Report> Software>Applications