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New Member
posted May 17, 2021 1:29:27 PM

My return

Hi! My name is Nicole Johnston. I filed my taxes, and it is a basic return, Any charge should have been taken from my return, not any other account. I already spoke to someone about this. I do not authorize any withdrawal. I would appreciate a response to my question. Thanks 

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2 Replies
Level 15
May 17, 2021 1:30:13 PM

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.

New Member
May 17, 2021 1:31:36 PM

I didn’t agree to anything except it to be taken from my return