Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 31, 2019 7:41:24 PM

My package got upgraded how do I go back to basic?

0 1 2877
1 Best answer
New Member
May 31, 2019 7:41:26 PM

You can downgrade your version of TurboTax Online by using the Clear and Start Over option.  This will clear everything from the return and you can start over using the version that you want.

https://ttlc.intuit.com/replies/4248526

 


1 Replies
New Member
May 31, 2019 7:41:26 PM

You can downgrade your version of TurboTax Online by using the Clear and Start Over option.  This will clear everything from the return and you can start over using the version that you want.

https://ttlc.intuit.com/replies/4248526