My I have a live representative

1. Go To: turbotax.intuit.com
2. Scroll down to "Help and Support" and click on "Contact Us"
3. Pick your product; e.g.: "CD/Download Windows" and Edition e.g.: "Premier"
4. Type in what you need help with
5. Press the "Continue" button
6. At next screen enter your personal information
7. Click on "Get the phone number"

A phone number to call an agent and a support ID will be provided

Note that if you agree, the person at that phone number can see your screen - which I found VERY helpful. Let them know if you are on a computer or phone screen. At first my agent could not understand why he could not see my screen, then realized I was working on computer NOT my phone... sent a code to accept and we could work together better.

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax