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Level 2
posted Feb 28, 2025 5:46:53 PM

My confirm payment button isn't working.

I'm all done with my filing and when I fill out the payment information, the confirm payment button isn't working. It contines to say "Payment required, please select payment method.

0 2 741
2 Replies
Expert Alumni
Feb 28, 2025 6:27:19 PM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

Level 2
Mar 15, 2025 12:08:18 PM

Had the same problem. I switched to using a different computer and it worked