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New Member
posted Aug 13, 2025 6:46:08 AM

My 2023 desktop version not working properly. Any ideas?

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2 Replies
Level 15
Aug 13, 2025 7:20:29 AM

Could you post what exactly is not working properly on your 2023 TurboTax desktop edition.

Are you using Windows or Mac as your operating system?  

Level 15
Aug 13, 2025 7:39:05 AM

@jeffry-jackson 

 

Not knowing exactly what you are encountering, but a shot in the dark.....

 

I haven't tried this recently....I've noticed that if I have Windows Desktop 2024 running, that I sometimes cannot start up earlier Desktop tax years.  But if I shut down 2024 , I can start up any of the earlier years (as long as they were already installed and running on some prior date).

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So, now I guess I need to go try it again with 2024 running...maybe TTX fixed that particular issue sometime in the last few months.