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New Member
posted Apr 17, 2025 1:35:04 PM

Multiple Billing

You billed my credit card five times for $79 each on 14 April 2025.

Please resolve this with my CC issuer and refund all but one of these billings.

(i believe the problem was caused by a bug in your mobile app which kept showing the billing wasn’t effected until I switched to Apple Pay.)

0 2 1276
2 Replies
Level 15
Apr 17, 2025 1:39:07 PM

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Expert Alumni
Apr 17, 2025 1:39:15 PM

Please Contact Support to resolve this issue.  We have no ability to issue refunds from the Community forum.