@jasonpgarrett wrote:
Check this entry - Payer zip code invalid for electronic filing. This is Morgan Stanley po box Jersey City NY xxxxx-xxxx
The zip code you typed above was redacted by the forum privacy filter.
In any case, are you sure you are entering the correct state abbreviation? You said "Jersey City NY" above. NY is the abbreviation for New York. I don't know anything about Jersey City, but if the address is in New Jersey, the abbreviation would be NJ. So check the address carefully to verify the state.
Anything wrong with the address can cause TurboTax to say "zip code invalid" even when the zip code is correct. So entering the wrong state abbreviation or wrong town (or misspelling it) can produce an invalid zip code error.
See if you can verify the address styling at the USPS zip code lookup tool.