message - Oops, something went wrong. Please try again.
I keep getting this message after it says it was able to retrieve my information from last year and I hit continue. This is keeping me from starting my return.
03354
3 Replies
petersontr
Returning Member
Apr 15, 2025 6:13:38 PM
I've cleared all my history, tried multiple browsers and keep getting this same error. I'm also not able to get a response in chat because I've not started my return.
petersontr
Returning Member
Apr 15, 2025 6:41:57 PM
This problem is still going on. I've now restarted this computer, tried a different computer and tried an ipad. I cannot get any browser to work.
NicolleR1
Expert Alumni
Apr 16, 2025 7:54:21 AM
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