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Returning Member
posted Jan 31, 2022 11:44:24 AM

Maintenance Notification

Why am I receiving this error message after inputting the EIN for my W2?

 

0 5 766
1 Best answer
Intuit Alumni
Jan 31, 2022 11:54:20 AM

There is an issue making the W-2 import unavailable for this employer.  You will need to manually enter your W-2.

5 Replies
Intuit Alumni
Jan 31, 2022 11:54:20 AM

There is an issue making the W-2 import unavailable for this employer.  You will need to manually enter your W-2.

Level 1
Feb 2, 2022 4:54:58 PM

It doesn't give you an option of entering it manually.  Only forces you to click "OK" on the pop up and then you are back to the same page.  Very frustrating.

Intuit Alumni
Feb 3, 2022 7:01:14 AM

Please contact support for assistance with this over the phone. 

What is the TurboTax phone number? - Intuit    

@angiestay @msckedwards

Level 2
Feb 13, 2022 9:41:48 PM

I am getting same error. no way to enter data manually. TT has  more bugs ever year -- now with its most basic function none the less.  

Intuit Alumni
Feb 14, 2022 7:05:55 AM

@hjhfsadf Please contact us via phone for further assistance with this issue.