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New Member
posted Oct 30, 2019 10:20:10 AM

Lost card

How do I cancel my card 

0 16 6812
16 Replies
Level 15
Oct 30, 2019 10:22:42 AM

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

New Member
Nov 12, 2019 3:03:33 PM

That doesn't work to call them, I have 2 cards on file ,they want the last 4 digits of the card I'm talking about, and I don't know it

Level 15
Nov 12, 2019 3:41:13 PM


@Jeanette Bornstein  wrote:

That doesn't work to call them, I have 2 cards on file ,they want the last 4 digits of the card I'm talking about, and I don't know it


Use the website - https://www.turboprepaidcard.com/

Click on Help.  A list of FAQ's will be displayed.  Click on HOW TO REPORT YOUR CARD LOST OR STOLEN

Level 1
Feb 8, 2020 11:21:26 AM

Lost card

Level 15
Feb 8, 2020 11:27:19 AM


@Charging12 wrote:

Lost card


READ the answer provided above.

New Member
Mar 16, 2020 9:33:32 AM

Accidentally shredded card with State tax return money on.  

Expert Alumni
Mar 17, 2020 8:39:47 AM

@giggie8839 You will need to contact customer support to order a replacement card.  Refer to the following TurboTax FAQ for the contact number:  When will I receive my Turbo® Visa® Debit Card? - Community

New Member
Mar 26, 2020 12:07:46 PM

Experiencing the same thing. Have you figured out how to yet?

New Member
Mar 29, 2020 7:12:21 PM

I need a new card sent... to 5758 w emillion vircle. Krearns UT. 84118

New Member
Apr 1, 2020 5:10:31 PM

Yes send me another card I lost my 

New Member
Apr 4, 2020 4:57:16 PM

I need to have my c

Intuit to be replced

New Member
Apr 15, 2020 10:23:22 AM

i need to get a new card because i lost mines

New Member
Apr 16, 2020 1:34:56 PM

I need a new card 

New Member
Apr 16, 2020 1:37:04 PM

I need a new card 

New Member
Apr 29, 2020 1:13:05 PM

I never received a new card in order to access my stimulus check. And I don't have any bank information, in order to login.

Level 3
Apr 30, 2020 11:04:58 PM

Never received a card