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Level 1
posted Apr 11, 2024 6:20:42 PM

Login Doesn't Work... AGAIN!

This is a reoccurring issue over multiple years. The login for http://myturbotax.intuit.com/ doesn't work. I just entered my ID, password and verification, which were all correct. I get place on an infinite loading screen. I had this issue on 3/7/20 and the technical support had to allow me access. that was request #432224 and [email address removed] #[phone number removed] Support ID [removed], so here I am at different/same problem, same login page.

0 5 4227
5 Replies
Employee Tax Expert
Apr 11, 2024 6:39:46 PM

Make certain that you are in the right account. For a list of your accounts follow directions here. Or contact customer support here

 

 

Level 1
Apr 11, 2024 6:55:03 PM

Sorry. It took me 9 minutes to find find your reply. The moment I sent my first reply. I was kicked off the page to another page. I have an RD89 icon, so the login I did earlier seems to do something on this site. I repeated use google to find this page where we're having this conversation. I'll check both links, that you sent. and google this conversation again.

Level 1
Apr 11, 2024 7:09:29 PM

The number you provided [phone number removed] just says it can't help or provide anyone to talk to unless I create an account, which I can't log into to begin with.

Level 1
Apr 11, 2024 7:33:55 PM

I still can't access my account. I was able to find this conversation fast by going to https://ttlc.intuit.com/community/ and clicking on the bell icon on the top right corner. Then I clicked on one of the blue oval bubble icons on the left of the screen. Other than finding this web page to talk, I give up.

Expert Alumni
Apr 12, 2024 6:21:51 AM

This will help you get into your account: Access your TurboTax Account