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Level 2
posted Feb 17, 2023 2:22:10 PM

Live refund amount disappeared

For some reason, I haven't seen the live refund amount at all as I've been preparing my 2022 taxes this year (typically located in the upper left corner of the screen as you enter each income or deduction item). Is this a bug? Was the feature removed for some reason?

0 2 88
2 Replies
Level 15
Feb 17, 2023 2:22:59 PM

Click < or > to get the refund monitor to appear.  You might also have to toggle off that “race mode” or click Review.

Level 2
Feb 17, 2023 2:25:17 PM

Thanks for the quick response! Not seeing any of the < or > symbols, other than to collapse or expand the 'federal' or 'state' sections in the grey navigation bar on the left. Typically, the refund or balance due has always appeared at the top of the screen in the white (not dark grey) area...strange!