Like to talk to live help

You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

If you have Full Service

https://ttlc.intuit.com/community/taxes/discussion/how-to-contact-my-full-service-expert/00/1950947

i do not understand the question on state tax

@Sniffles829  If you are using TurboTax Live, then please see the post above by xmasbaby0 to fully utilize that service.  For us to assist you with your question here in Community, we would need to know the state you are trying to file and the question you don't understand.