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New Member
posted Jan 9, 2021 11:18:04 AM

License code after loading CD asked for a code that does not match indicated code on CD mailer. I cannot enter 12 of the 16 characters and cannot enter my 2020 TurboTax.

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2 Replies
New Member
Jan 19, 2021 5:28:40 PM

code [product key removed]

Intuit Alumni
Jan 20, 2021 8:07:18 AM

Please see the TurboTax FAQ's below for assistance with your license code not matching:

 

 

If you’re still having trouble with your code, Contact us.