My keyboard is not working ONLY when I am in the downloaded turbo tax app. I can't log in, I can not type in the search box. Does anyone know how I can fix this? My keyboard works fine when I am not using turbo tax.
02352
2 Replies
kikilouise77
Returning Member
Apr 14, 2023 12:29:44 PM
Call TurboTax support. I remember having a similar problem and the fix had something to do with the display resolution. Support folks were incredibly helpful to me.
CarissaM
Intuit Alumni
Apr 15, 2023 1:12:52 PM
Please follow the instructions here to troubleshoot your issue.
Please let us know if this does not help the issue. @AS1005