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New Member
posted Feb 2, 2026 7:53:38 AM

Keeps saying I cannot pay with my refund

It says I cannot pay with my refund

0 1 286
1 Replies
Employee Tax Expert
Feb 2, 2026 12:48:09 PM

To be eligible for a Refund Transfer you must meet the following eligibility criteria:

  • Federal refund should cover TurboTax fees.
  • Federal return e-filed with final tax forms.
  • No Form 8888 filed.
  • Valid U.S. street address provided (not a PO Box).
  • The filer (and spouse, if applicable) must be 18 or older.

Refer to the TurboTax article Can I pay with my refund? for additional information.