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posted Jun 5, 2019 3:23:50 PM

Keep hitting snag on Review Page. how do i fix it?

I'm trying to finish my taxes and now i've hit the review stage It keeps telling me i've hit a snag and to come back later. it's been 4 hours now and it is still the same

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1 Replies
Level 1
Jun 5, 2019 3:23:51 PM

Sometimes moving to another section of your return for at least 60 minutes will allow the application to refresh itself. This usually resolves the "snag" Issue. See TurbTax FAQ:  https://ttlc.intuit.com/replies/4881977

I see you have waited over 4 hours and seem to still get the same error message. If the above step does not work, I would suggest contacting customer care so they can troubleshoot with you. https://support.turbotax.intuit.com/contact/