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New Member
posted Jun 7, 2019 5:00:44 PM

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

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1 Best answer
Level 15
Jun 7, 2019 5:00:45 PM

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

2 Replies
Level 15
Jun 7, 2019 5:00:45 PM

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

New Member
Jun 7, 2019 5:00:47 PM

What is the field editable then, make it output instead of a textbox? It's just poor workflow. Why not just redirect to the profile page. How would a user know that the editable text box is useless?