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New Member
posted Jan 23, 2026 12:57:28 PM

Is there a human I can chat with?

0 4 245
4 Replies
Level 15
Jan 23, 2026 1:02:18 PM

Everyone in the user forum is live and human.

 

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

 

Employee Tax Expert
Jan 23, 2026 1:03:09 PM

You can contact phone support if you need to speak to someone.   The community is only a question and answer forum - no phones here!  

 

How to Contact Phone Support for TurboTax - Click on that link to speak to someone.  

New Member
Feb 7, 2026 10:17:39 AM

The answer is no. There isn't. I can't find a single way to contact a human from Loser Tax. 

Level 15
Feb 7, 2026 10:23:06 AM

 Everyone in the user forum is a live human and someone is here 24/7.     

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

 

@kelvinsmythe1