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New Member
posted Jun 1, 2019 1:34:35 PM

Is it taking forever to load return after inputting all info

0 5 2089
5 Replies
New Member
Jun 1, 2019 1:34:36 PM

Are you getting an error or is it just loading? 

New Member
Jan 24, 2020 5:13:10 PM

It's loading forever for me. I've restarted my computer and cleared the cache

Intuit Alumni
Jan 25, 2020 9:15:24 AM

If you are stuck on a screen or it is blank in TurboTax you may need to log out and restart your computer, then log back in, or try another browser. You may need to clear your cache and cookies. Please see these TurboTax FAQ's for information on how to clear your cache and cookies:

To clear your cache use this TurboTax FAQ:

 https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

To delete your cookies use this TurboTax FAQ:

 https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

New Member
Mar 8, 2020 11:12:39 AM

Keep saying loading

Expert Alumni
Mar 8, 2020 11:16:21 AM

If you are stuck on a screen or it is blank in TurboTax you may need to log out and restart your computer, then log back in, or try another browser. You may need to clear your cache and cookies. Please see these TurboTax FAQ's for information on how to clear your cache and cookies:

To clear your cache use this TurboTax FAQ:

 https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 To clear your cookies use this TurboTax FAQ:

 https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978