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New Member
posted Jan 26, 2026 9:16:27 PM

Is anyone else having problems getting past step 2 in the finalization? It keeps sending me in a loop between step 1 and step 2.

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1 Replies
Employee Tax Expert
Jan 27, 2026 12:35:43 PM

Some customers are experiencing issues when trying to file and pay with their refund.  We are investigating this issue.  However, if you would prefer to file now, you can do so by switching to pay your TurboTax fees with a credit card instead of using the pay with my refund option by following these steps.