Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 6, 2021 12:18:05 PM

IRS updates?

why am i getting a message that the IRS is "still working" on Distributions and Investment income? It then says the area isn't quite ready yet. So I am unable to move forward to complete my return.

 

How does this get fixed? Very inconvenient!!

0 3 462
3 Replies
Level 3
May 6, 2021 12:35:25 PM

Please see the links below.  

 

Please make sure your computer and antivirus are up to date.

 

ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-soft[product key removed]e-premier-home-business/00/26041

 

ttlc.intuit.com/community/installing/help/reinstall-turbotax-windows/00/25989

 

 

New Member
Mar 24, 2022 1:36:15 PM

my Federal transmission failed. it said to go to the Online Menu and click for possible updates. how do i find this Online Menu?

Employee Tax Expert
Mar 24, 2022 2:42:00 PM

"it said to go to the Online Menu and click for possible updates. how do i find this Online Menu?"

 

This is a message that applies only to the CD/download software. Are you using that?

 

To do this on the CD/download software, look at the menu bar at the top left (Between FILE and HELP). Click on Online, then click on Check for Updates.

 

@lcc555