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Returning Member
posted Dec 7, 2024 7:53:13 AM

installing program updates is stuck at 10%

Turbo Tax 2024 will not finish installing the program updates. It is stuck at 10% and will not progress any further and I tried restarting my computer several times and it makes no difference.

0 3 3873
3 Replies
Level 15
Dec 7, 2024 7:56:55 AM
Returning Member
Dec 7, 2024 8:00:20 AM

Yes it does and it installed the updates before but now it is stuck at 10% and now I cannot not open turbo tax.

 

Level 15
Dec 7, 2024 8:04:44 AM

Contact support----they are there Mon-Fri.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday