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Level 2
posted Nov 17, 2023 12:53:31 PM

Installer error 1603 while updating Turbotax 2023

I purchased Turbotax 2023 as soon as it was available.  The initial installation and first update or two went fine, but now when I try to do an update I get fatal installer error 1603.  The most recent support article dated January 13, 2023  for error 1603 suggests running a manual update and gives a link to download updates but the most recent update is for Turbotax 2022.  What do I need to do either to fix the error or download an update for Turbotax 2023?  Turbotax will not run without the update.

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3 Replies
Level 15
Nov 17, 2023 1:05:24 PM

If you bought the program from Intuit, you can download the entire file from the site below after logging in.

 

https://accounts-tax.intuit.com/app/turbotaxdesktop

 

Try doing a repair install first, and then an uninstall and re-install.

Level 15
Nov 17, 2023 1:11:01 PM

......and two other things to try without doing a full re-install (assuming this is a Windows Computer)

 

 

1)  Close TTX, then rt-click on the TurboTax icon, and select Run as Administrator.  then see if it updates OK.

or

2)   There were a couple Windows OS updates issued this week.  IF partially-but-not-fully installed, that  can cause TTX  issues.  So:

Check for the recent Windows updates....get them fully installed...then make sure you reboot your computer before attempting to run & update TTX again.

 

after that....yeah, an uninstall-reinstall might be needed.

Level 1
Feb 26, 2024 10:51:16 AM

Yep- had to do a reinstall with everything else closed.