You can’t use this version of the application “TurboTax 2025.app” with this version of macOS.
Here is a FAQs that might be helpful: Troubleshooting TurboTax for Mac Desktop installation and updating issues
Here are the minimum system requirements for both Windows and Mac.
you need MAC OS 14 or above, see
https://ttlc.intuit.com/community/taxes/discussion/just-purchased-turbo-tax-2025-for-mac-system-it-does-not-open-on-my-mac-os-can-t-get-anyone-on-phone/00/3729125