Started with the online version of turbo tax for 2024. Finished Federal, but when I moved on to the state it recommended that for my state I file separately versus jointly for the federal return. It further recommended I get the software installed on my computer to do this. I cannot get it installed. It asks me to select PC or MAC, but won't let me select PC and will not move past this. Any help would be greatly appreciated.
Did you get the 16 digit License Code?
2024 Turbo Tax Desktop Download System Requirements
Windows 10 or later or Mac OS Ventura 13 or later (newer).
https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements
How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=luqgvzrd
If you are having trouble going to installturbotax.com, you can go here to start the download
https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax
First turn off your AntiVirus program and make sure your Windows is updated. Then reboot your computer.