Installation issue

You'd need to indicate whether you are using a MAC or Windows computer, before someone could hazard a guess.   Fixes are entirely OS dependent.

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Make sure you are installing on your computer's main system disk...do not install on a cloud drive, or a usb-connected off-computer drive.

I'm on Windows 11.

To make sure TurboTax runs smoothly:

• Make sure your computer meets the minimum system requirements.
• Verify that you have administrator rights on your computer and TurboTax is running as administrator:
  • Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.
• Clean up and defragment your hard drive.
• Run Windows Update to keep your computer up-to-date.
• Update your computer's hardware drivers.
• Update your security software for firewall, virus, and spyware protection.

I need help installing my software

I need help updating my software

I got a Microsoft Installer error

Related Information:

• TurboTax for Windows error: "We can't install TurboTax on your computer just yet..."

I got around this problem by installing Turbotax as administrator, into a directory other than the default of "C:\Program Files". I suspect pretty much any other directory will be sufficient.