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New Member
posted Jun 3, 2019 1:26:57 PM

Installation error 1305. What do I do

In trying to install from disc, I keep getting Error 1305.  I have tried all the fixes from the Turbo Tax site but nothing works.  Is this an error in the TT disc or in my computer?  Or is it a user error?

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5 Replies
Level 15
Jun 3, 2019 1:26:58 PM

See this TurboTax support FAQ for a error 1305 - https://ttlc.intuit.com/questions/1899922-error-1305-error-reading-from-file

If the solutions do not work for you then contact TurboTax support for assistance.

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

New Member
Jan 26, 2021 5:13:43 PM

How do I correct 1 1305 error message in turbotax

Intuit Alumni
Feb 1, 2021 2:57:52 PM

Please see the TurboTax support FAQ for Error 1305:

https://ttlc.intuit.com/questions/1899922-error-1305-error-reading-from-file

But if you still feel you require additional assistance, you can contact us at (800) 446-8848. 

New Member
Feb 5, 2021 9:51:06 AM

the link is not working, also i still have the problem and the 800 number taking so long to answer with no help, do you have the solution for the error 1305

Intuit Alumni
Feb 5, 2021 2:02:27 PM

I apologize, the previous article has been removed. You can use the steps in this Turbo Tax FAQ to troubleshoot the error. 

 

Troubleshoot installation and running TurboTax for Windows