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I have Turbo tax Home & Business software installed in a computer, now I have a new one computer, I have tried to install it in the new device, and I receive the notification "This license code has already associated with an account." I understand that I can install it up to 5 devices, can somebody explain me what is happening.

Thaks

300

Level 15

Sep 12, 2023 7:52:38 PM

Even though you can install it 5 times, it seems you can only use the CD 1 time unless you install it on another computer using the other operating system like Mac. And if you installed from the CD it seems you can not download it from online. You can't do both CD and download. See the info on this FAQ

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/00/26450

Or try copying the CD to a usb flash drive. See SteamTrains post here

https://ttlc.intuit.com/community/taxes/discussion/why-can-t-i-install-turbotax-on-my-laptop-via-download-after-once-installing-on-pc-via-cd/00/2460054

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