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Level 1
posted Apr 20, 2025 4:13:44 PM

Information is Not Available at This Time

Hello...

Quick question here...

 

After keep checking my IRS tax portal. This is what I saw. As far as I know, my tax preparer did not request an amendment of course without my knowledge. Why it is showing like this?

I would like to pay what I owe to avoid penalties/interest.

Should I pay? or wait till it becomes available?

 

"Your information is Not Available at This Time"

If you requested an adjustment to your account your information will not be available until the transaction is complete.

 

Thanks in advance for the answer.

 

 

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1 Replies
Expert Alumni
Apr 21, 2025 1:14:36 PM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service