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New Member
posted Apr 14, 2023 7:37:07 PM

In appropriate access to personal information

Is it Turbo Tax policy to access personal information through a cellular device while on the phone with customer support?

 

I was on the phone with customer service and then later received an email on my work email, which I did not provide over the phone, asking me about my experience. I feel like this is a severe violation of my personal privacy since I never consented to giving my work email to anyone and was never asked for my work email while on the phone.  

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1 Replies
Intuit Alumni
Apr 18, 2023 11:24:27 AM

We are unable to access your account here in this public forum to look into this further. Please click here to contact us and look into this. @Rickybobbygilmore