IMPORTING PROBLEM TT SAYS---IMPORT UNSUCCESSFUL--INTERNAL SERVER PROBLEM--NO PROBLEM--WE WILLHELP YOU ENTER THE INFORMATION AND CONTINUE YOUR RETURN, I HAVE TRIED SEVERAL TIMES BUT GET THE SAME MESSAGE

500

Not applicable

Feb 26, 2020 1:39:41 PM

contact the issuer. there may be some special way you have to do it. which would differ from simply logging into website

New Member

Mar 4, 2022 8:16:14 PM

I am having the same problem with Turbotax Premier 2021 when trying to import 1099 from TD Ameritrade and Charles Schwab (both are "partners"). How do I resolve this?

Intuit Alumni

Mar 5, 2022 7:42:55 AM

There is a known issue regarding importing Charles Schwab 1099 that is being worked on. Please see this thread for a workaround that has shown to be successful for some users.

@ntn-pa

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IMPORTING PROBLEM TT SAYS---IMPORT UNSUCCESSFUL--INTERNAL SERVER PROBLEM--NO PROBLEM--WE WILLHELP YOU ENTER THE INFORMATION AND CONTINUE YOUR RETURN, I HAVE TRIED SEVERAL TIMES BUT GET THE SAME MESSAGE