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Level 1
posted Mar 7, 2025 12:46:05 PM

Importing brokerage transactions

Why can't I import my netxinvestor/pershing brokerage transactions? The PW, username and financial institution # are correct. Keep getting error message and to speak with financial advisor. But he has no clue.

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2 Replies
Expert Alumni
Mar 7, 2025 12:51:28 PM

If you are using TurboTax Online, try importing using a different browser.

 

See the following TurboTax Help articles for potential fixes:

Level 1
Mar 7, 2025 12:52:32 PM

Using TurboTax desktop