I tried a few times to import 1099 files from eTrade but failed (I did it last year it's fine and I also checked that it's a "yes" on my eTrade account setting to share data). The error message I got is: "ETrade account password: minimum 1 and maximum 171 character". Obviously my password is within that range. Anyone met similar issue? Is there special characters that Turbotax does not like?
Appreciate any help.
Jim
@rona11 Are you still having an issue with your import?
Hi Kristina, thanks for asking. I just tried again and still can't connected to eTrade. Same error message, saying my password needs to be minimum 1 character .... Wondering if anyone else is experiencing same issue.
@rona11 Are you able to log into your ETrade account using the same credentials outside TurboTax? In other words, logging in on the ETrade's website?
Thank you so much for confirming that, @rona11 One of our tech team members is looking into it.