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New Member
posted Jan 30, 2020 7:45:05 PM

I put the wrong email address how can I change it?

I have filed with Turbo and waiting for the Tubo Visa card but my email address is wrong. How can I change it?

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17 Replies
Intuit Alumni
Jan 30, 2020 8:15:39 PM

Help with updating account information including your e-mail address has been posted below.

https://ttlc.intuit.com/community/account-updates/help/how-do-i-change-my-turbotax-account-email/00/26385

New Member
Mar 2, 2020 10:50:43 AM

I put the wrong email address how can I change it?

Expert Alumni
Mar 2, 2020 11:23:11 AM

To change your e-mail address for your TurboTax account, follow these instructions:

  1. Sign in to your TurboTax Online account.
  2. Select Intuit Account in the lower-left corner.
  3. Click Edit at the right of the Email address line.
  4. Enter your new email address and confirm it.
  5. Enter your password.
  6. Click Save and you’re done.

To change the e-mail address you have with the TurboTax Visa Debit card, you should call the number on the back of the card once you receive it. 

New Member
Apr 15, 2020 10:36:33 AM

I think my email address is wrong.  I put in [email address removed].   I think the first S. Should be lower case.  So [email address removed].  I did not receive a verification code

Returning Member
Apr 16, 2020 5:36:33 PM

I need u to fix my email address it's all Lower case.. Not capital letters

Returning Member
Apr 16, 2020 5:38:26 PM

Please correct it my email address is wrong no wonder my taxes wouldn't go through

Returning Member
Apr 16, 2020 5:39:23 PM

My email address is [email address removed]

New Member
Feb 18, 2021 11:32:23 AM

I keep trying to update the email address but it won't accept it. How can I get it chnged and keep it changed?

Intuit Alumni
Feb 18, 2021 1:37:29 PM

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

New Member
Mar 15, 2021 5:47:39 AM

How can I change my email 

Expert Alumni
Mar 15, 2021 5:59:40 AM

If  you are referring to changing the email address on your TurboTax account, please follow these steps:

  1. Sign in to your TurboTax Online account.
  2. Select Intuit Account in the the lower left corner of your screen.
  3. This will take you to an Account Settings screen.
  4. Click Edit at the right of the E-mail address line.
  5. Enter your new email address and confirm it.
  6. Enter your password.
  7. Click Save, and you’re done..

If you no longer have access to your email address and are unable to login to your TurboTax Online account please complete the Account Recovery Request Submission Form.

 

If you're referring to the Turbo Prepaid Visa Card, please visit TurboDebitCard.com or call toll-free at (888) 285-4169. 

 

@Rob555x

New Member
Feb 3, 2022 12:30:06 AM

Hi . I recently helped my aunt file her taxes on turbo tax/Inuit. As I do mine with the same services. But I set up her username and such but the email I put down is not her correct email. I accidentally forgot to add several letters to the end of the email (trying to change on the settings) and due to the fact I didn't verify the email I put . I'm not able to change it to the correct email address so I can finish filing her state taxes portion. Please help. I was trusted to help and messed it up. It's a pandemic and money is harsh to come by so we were expecting it to be perfect when finishing the taxes but with my mistake it'll take longer for us to e-file and get it processed. So I'm needing help to change the email address I mistyped. @Irene2805 @KatrinaLO 

Intuit Alumni
Feb 3, 2022 7:13:19 AM

Step-by-step instructions on getting the email address updated has been provided by clicking here.

New Member
Feb 20, 2022 10:58:55 AM

How do I change the email address on my account?

Intuit Alumni
Feb 20, 2022 11:18:57 AM

Please follow the below steps to update your email address:

  1. Sign into your TurboTax account.
  2. Select Intuit Account from the menu, just above Sign Out.
  3. Select Sign in & Security, this will direct you to the page where you can update your email address.

@oneilljanet99

New Member
Nov 11, 2022 3:26:59 PM

This is my new email address. Please change it.

 

James R Schneider

Level 15
Nov 11, 2022 4:11:04 PM

@jamesschneider9903 We cannot change your email address for you.  No one in the user forum has access to your account.  You have to do that for yourself.

 

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927