Unfortunately, no one on this forum has the authority to call you to resolve these issues.
Live support is not included in the Free Edition.
For your Lyft discount:
You
should start with the source, not TurboTax. This will insure you receive the
discounted price. If you have already started in TurboTax, here is how to get
the discount applied:
1.
Go back to the special website
provided by your bank, credit union, or insurance company and select the TurboTax link
or icon.
o This
will take you to the special TurboTax-branded affiliate site with the
discounted pricing.
2.
Sign in to TurboTax and be sure
to select the Take me to my return button.
3.
Select Tax Tools on
the left, and then Tools.
4.
Now select the My Fees button.
It should show the discount.
Still Having Problems?
The next step is to allow cookies. Then follow steps
1-5 again.
Source: TurboTax
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