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posted Jan 22, 2026 11:41:11 AM

I keep getting "Update Billing" emails

I have received a few emails asking me to update my billing and I have already gone in and updated it about 2 weeks ago. Today I received an email with the subject "Urgent: Action Needed by January 23" and that I need to update my billing information. I've gone in via mobile as well as on my PC and confirmed all is updated. HELP!

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Employee Tax Expert
Jan 27, 2026 8:54:18 AM

If you've already updated your Billing info for your Intuit account, you may want to consider that continuing to receive the emails could be 'phishing'.

 

Forward the emails to security@intuit.com.  Don't click on any of the links in the email.  TurboTax won't ask for any personal info by email.

 

@tepa75