To confirm, is this a special code for a discount off the product?
In the US we use a different term for discounts and promotions. You may be trying to use our Canadian version. Please follow this in order to use the activation code https://turbotax.community.intuit.ca/questions/1561571-where-do-i-plug-in-my-activation-code
Here is how to use a prepayment or activation code in TurboTax Online: https://turbotax.community.intuit.ca/replies/2648021
I am trying to activate my code but having trouble getting to the sight
@patsieb Which TurboTax product are you referring to CD/Download or Online?
You will enter the License code box on the activation screen, and select Continue to complete installation. Ref: Activating TurboTax CD/Download software
i hava a standard online edition which i purchase but i am having trouble trying to figure out where and when to put in the activation coder
The online edition does not require an activation code. Only the CD/Download versions require an activation code.
i purchased a standard online turbotax edition from costco with a activation code and was told you don"t use it with the online version.How will turbo know that it is prepaid?
The CD version is what you will need the activation code for. You’ll only need to enter it and validate the first time you install it on your computer. If you are using the TurboTax online version, you do not need an activation code. You would just need to sign into your online account. For more information please click the link below.
@27947059161 This is an open internet forum, please do not post any personal information. Your telephone number has been removed for your protection. Do you have a question that you need assistance with?
I am having so much trouble this year with this cd I purchased at Costco why cant I just get started I paid for this cd it keeps wanting to sell me another one HELP
NO its the license code on inside of box this is the 7th or 8th year I have purchased this product and no problem now you make it sooo difficulte just give me the correct spot to put this lisence code on
Please click here to contact customer service. They will be able to walk you through the process.
New this year …. You get a code to install the CD which will also let you download the program so you don't need to call in anymore if you don't have a CD drive.
Find the License Code
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855902
How to download 2019
How to install 2019 on Windows
How to install 2019 on Mac
And, if using a Windows computer...you can't download it using IE11 (no download button). Use either the EDGE or Chrome browsers.
Are you in Canada? You said the Standard version which is a Canada version. This is the USA forum.
Here is the Canada forum
https://turbotax.community.intuit.ca/tax-help
Or Contact TurboTax Canada Support
I have an activation code for package I purchased how do I get started
If this is a US program you will install the program and the code will be requested during the installation process.
I purchased an online package from Costco.
It has an activation code card, how do i get it started.
[email address removed]
Did you buy the download from Costco online? I just helped my friend buy and download it. Her code was on an email. But you got a card? Did you buy it in the store? The card should say how to download it. Maybe this FAQ will help.
How to download Turbo Tax instead of using the CD