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New Member
posted Jun 5, 2019 5:32:53 PM

I got online when I needed download version

When I ordered Turbo Tax I thought I was getting the download version as in the past, but I see now that it was the online, is there any way to get the download version?

Self Employed  order TTWQP1B34628562

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1 Best answer
Level 15
Jun 5, 2019 5:32:54 PM

Did you pay for the online version?  Call in and ask for a refund or ask them to switch you to the Desktop program.  They might push the download to you.

Contact Customer Service     https://support.turbotax.intuit.com/contact/

2 Replies
Level 15
Jun 5, 2019 5:32:54 PM

Did you pay for the online version?  Call in and ask for a refund or ask them to switch you to the Desktop program.  They might push the download to you.

Contact Customer Service     https://support.turbotax.intuit.com/contact/

New Member
Jun 5, 2019 5:32:57 PM

You can purchase a download. Please click on the link below to get the process started and for step by step instructions

https://turbotax.intuit.com/personal-taxes/cd-download/