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New Member
posted May 31, 2019 5:05:43 PM

I do not know how to keep a window open while I get my verification numbers

0 24 21227
24 Replies
Alumni
May 31, 2019 5:05:45 PM

What type of device are you using?

New Member
May 31, 2019 5:05:46 PM

Android phone

New Member
May 31, 2019 5:05:48 PM

Android phone

Returning Member
May 31, 2019 5:05:50 PM

ZTE

New Member
May 31, 2019 5:05:50 PM

laptop

New Member
May 31, 2019 5:05:51 PM

Samsung galaxy sol

New Member
May 31, 2019 5:05:53 PM

Android

New Member
May 31, 2019 5:05:55 PM

Android

New Member
May 31, 2019 5:05:56 PM

Iphonex

New Member
May 31, 2019 5:05:58 PM

Just let me complete my taxes

Level 15
May 31, 2019 5:06:06 PM

Leave the window open, it expires when you close it.  Use another browser window to check your mail, or check your mail on a different web browser (like Internet Explorer) or use a smart phone or other device.  In most browsers, control-N will open a new window, and control-T will open a new tab (command-N or command-T on Macs.)

Once you get logged in, if you go to your personal settings and add a cell phone number, you can change your security preferences to send any future verification codes to your phone by text message instead of email, if that is easier for you.

Alumni
May 31, 2019 5:06:06 PM

I didn't know Ctrl + N opened a new browser window.  Thank you!

New Member
May 31, 2019 5:06:08 PM

how do I type code

New Member
Feb 21, 2020 9:41:23 AM

Can u text me my code not by email it's taking more than 13 minutes to get and it expires

Intuit Alumni
Feb 22, 2020 8:08:12 AM

The IRS requires we verify your email address therefore it unfortunately cannot be sent via text to you. 

It can take up to 15 minutes for the code to be emailed to you, and check your junk email folders too. Please don’t try to get a new code too soon as it will invalidate the old code and you’ll end up waiting longer. Please see this TurboTax FAQ for more information if you are having trouble with your verification code: https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/00/26499.

 

New Member
Mar 28, 2020 4:23:10 PM

My time keeps expiring before I can enter my code not really up up cell phones

Level 15
Mar 28, 2020 4:26:12 PM


@Barnone44 wrote:

My time keeps expiring before I can enter my code not really up up cell phones


Are you using a Phone?  No web browser?

To open another browser window click on the tab at the top of the screen usually has a + symbol

New Member
Apr 25, 2020 4:14:24 PM

I do not know how to keep my Gmail account open to get my verification and sign my taxes. 

New Member
Feb 13, 2021 11:37:51 AM

Android phone 

Intuit Alumni
Feb 13, 2021 12:12:08 PM

Do you have a specific question regarding preparing taxes on your Android phone?

@Bakent99

Returning Member
Feb 22, 2022 5:12:12 AM

Verification code

Intuit Alumni
Feb 22, 2022 7:29:03 AM

@sa60

 

If you are needing assistance with obtaining your verification code, please see the Help Article here for further assistance.  

New Member
Apr 12, 2022 2:13:13 PM

Tablet

Expert Alumni
Apr 12, 2022 2:22:55 PM

What kind of issue are you having @Arline1923?   This is an old post with lots of comments, so I am not sure what you are responding to.