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Level 1
posted Apr 24, 2024 1:24:41 PM

i did not get state NY refund

i did not get state NY refund but Turbo tax ACCEPTED it 03/13/2024! and same issue last year

0 4 2297
4 Replies
Level 15
Apr 24, 2024 1:25:52 PM

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.  Some states process returns quickly and some are very slow.

 

STATE RETURN

Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/00/25573

Expert Alumni
Apr 24, 2024 1:26:01 PM

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund. See the link below for tracking your state refund.

 

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

 

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?

Level 1
Apr 24, 2024 1:35:58 PM

 What's the reason would be that i have not received my  STATE NY refund  for 2022 and 2023  TurboTax  ACCEPTED  it 02/18/2023  / 03/13/2024

Expert Alumni
Apr 24, 2024 1:38:07 PM

You would need to call the State of NY Dept of Revenue to inquire.

518-457-5181

8:30 a.m. – 4:30 p.m.