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New Member
posted Jun 1, 2019 11:58:46 AM

I cant get codes in to file.

0 4 820
4 Replies
New Member
Jun 1, 2019 11:58:46 AM

You can have your verification code sent via text. Here's how to do so:

  1. After signing in to TurboTax Online, go to Take me to my Return
  2. Under Manage my account, click Change user Id, email, or password
  3. Click to turn on Two Step Verification
  4. Choose the option to Text and enter your password to confirm

*Double check that your phone number is up to date

New Member
Sep 21, 2019 1:15:14 PM

I forgot my password. I tried having a code sent to my email. Nothing arrived into my email. Then I tried having a code sent to text still nothing arrived.    How do I get in to finish my 2018 return my extension ends 10/15

New Member
Sep 21, 2019 1:16:35 PM

That is no help I cannot login at all

Level 15
Sep 21, 2019 1:19:56 PM

@youngl48 

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows