I signed in with my phone number. Hit forgot password. Had code called to my phone. Submitted code. Then website went to login and would not let me reset password. I then repeated process ith second code. Still can't reset password or sign in
I am also having the same issue! Had to set up a new account and now I can't e-file. Please help!!!
To access your account, please click on go to our account recovery page in the TurboTax FAQ below and follow the instructions.
https://ttlc.intuit.com/replies/3302318
To access your account, please click on go to our account recovery page in the TurboTax FAQ below and follow the instructions.
https://ttlc.intuit.com/replies/3302318
When I got my income tax it was put on the card now that I got my stimulus I haven't received it I was wondering what's going on is it going on the same card that I got my income tax check or something different y'all have that information but I don't understand why I didn't get my money
Can the shareholders just fire all the Directors of Turbo tax and start again? They are so incredibly backwards that I just want to scream. I have the same issue, and so I can't access any information despite multiple times of entering the verification code. They are just stupid on their technology.
@Deborah1963 Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.
For steps on how to recover your password please click the link below.
I cannot find icon that helps if I forgot password or change password. do i need to find a different program or can you help me
Please see the below instructions to change your password. These are also contained in the Help Article ChondelLO posted above:
To recover your user ID or password: