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Level 1
posted Jan 21, 2025 2:16:54 PM

I am unable to add another W2

Turbotax on Mac OS 15.1.1 When I click on "add a W2" I get a blank page.

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2 Replies
Expert Alumni
Jan 21, 2025 2:51:47 PM

If this is a download version, you can shut down TurboTax or Force Quit if necessary, then reboot your MAC. Then go back to the program and select Add a W2.

If this is TurboTax online, close out of TurboTax, then please clear your cache and cookies.  Log back in and go back to the income and wages, then select add a W2 again. 

Level 1
Jan 24, 2025 8:09:02 AM

Thanks Vanessa. I discovered that when the page repopulated it did so off screen. I simply had to scroll up on the blank page to see the new content at the top.