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Not applicable
posted Mar 20, 2023 12:21:03 PM

How to upload my W-2 form?

In "Your W-2 info so far" when I click Add a W-2 it adds Untitled automatically without letting me upload my W2 form. If I click review it does nothing and If I click Continue it throws me out of my session.

0 8 478
8 Replies
Level 15
Mar 20, 2023 12:22:37 PM

 W-2's come from employers.   If your employer is partnered with TurboTax to allow the W-2 data to be imported into the software you can do that---but you need the actual W-2 so that you can enter the EIN and the amount from box 1 to import the other data from the W-2---which just saves you the little bit of keying in of the other information.

 

 

 

Every 2022 W-2 that you received must be reported on your 2022 tax return, even if they are for small amounts.  Remember that each one of those W-2’s has your Social Security number on it, and that income was reported to the IRS by the employer.  You do not want to get in trouble with the IRS for under-reporting your income.

 

ALL of your W-2’s must be entered on the SAME tax return.  

 

Go to Federal>Wages & Income to enter a W-2.

After you enter the first one, you click Add Another W-2.

 

 

W-2's come from your employer, and they have until January 31 to issue it.  Some employers allow you to import the W-2 through the software, but for security reasons you still need information from the actual W-2 to import it.  You might need to phone, drop in, email and/or snail mail an old employer to make sure they know where to send your W-2.

 

https://ttlc.intuit.com/questions/2561916-how-can-i-get-a-copy-of-my-w-2

 

https://ttlc.intuit.com/questions/1934390-how-do-i-import-my-W-2

https://ttlc.intuit.com/questions/2588751-why-can-t-i-import-my-w-2

 

https://ttlc.intuit.com/questions/2938482-how-do-i-take-a-picture-of-my-w-2-in-turbotax-online

 

 

https://ttlc.intuit.com/community/income/help/what-if-it-s-february-but-i-still-don-t-have-my-w-2/00/25998

Not applicable
Mar 20, 2023 12:37:49 PM

I have my W-2 in a pdf format. It just doesn't let me upload it or type in all de details. Everytime I click on Add another W-2 it just adds Untitled and everything in 0.00$ and it doesn't ask for anything.

Level 15
Mar 20, 2023 1:14:12 PM

Why not simply key in the information by hand?  Just enter it carefully box by box.    The time wasted fighting with the technology is sometimes simply not worth the aggravation.

Not applicable
Mar 20, 2023 1:44:35 PM

It doesn't let me do that. If I click Add W-2 it just adds this: 

I try to add a new one and its the same outcome. If I click continue it kicks me out of my session. It doesn't ask me for my employeer id or anything, it just does that. 

Not applicable
Mar 20, 2023 1:46:34 PM

Level 15
Mar 20, 2023 2:03:38 PM

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

Not applicable
Mar 20, 2023 2:48:27 PM

Isn't there a customer support e-mail?

Level 15
Mar 20, 2023 2:51:27 PM

No, there is not a way to email TurboTax.   These are your ways to contact TurboTax:

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax